Information We Collect From You
When you register and use the ct200h platform, we collect several categories of information to enable us to deliver our services effectively and securely. The types of information we collect are as follows:
Account Information
During registration, you are required to provide your full name, email address, phone number, and date of birth. This information is used to verify your identity, manage your account, and ensure compliance with the platform's minimum age requirements.
Device & Browser Information
Ct200h automatically records technical information when you access the platform, including device type, operating system, browser type, IP address, and session data. This information is used for technical diagnostics, account security, and improving the user experience across devices, including smartphones.
Payment Information
To process deposits and withdrawals in MYR, we collect registered bank account or eWallet details. We do not store credit or debit card numbers directly in our systems — such transactions are processed through secure payment processors that comply with relevant security standards.
Usage Data
We record activity on the platform, including games played, bets placed, session duration, and interactions with platform features. This data is used to improve the platform, personalise the user experience, and maintain system integrity.
How We Use Your Information
Ct200h uses collected information only for legitimate purposes directly related to platform operations. The primary purposes are as follows:
- Account management: Processing registration, login, identity verification, and user profile maintenance.
- Transaction processing: Handling deposits, withdrawals, and MYR financial records accurately and securely.
- Platform security: Detecting suspicious activity, preventing fraud, and protecting user accounts from unauthorised access.
- Service improvement: Analysing usage patterns to improve platform performance, resolve technical issues, and introduce new features relevant to Malaysian users.
- Service communications: Sending important notifications about your account, transactions, and platform updates via email or in-platform messages.
- Legal compliance: Meeting compliance obligations related to platform operations in accordance with applicable requirements.
Data Storage & Security Measures
Ct200h implements appropriate technical and operational measures to protect user personal information from unauthorised access, disclosure, alteration, or destruction. Account information and transaction data are stored in a secure environment with strict access controls.
User passwords are stored in a processed form using standard security methods — meaning your actual password is never stored as plain text in our system. Sensitive payment information is handled in accordance with appropriate security practices to protect users' financial data.
User data is retained for as long as your account remains active, or as long as necessary for legitimate operational and compliance purposes. Upon permanent account closure, we will process the deletion of the relevant data in accordance with established procedures, unless we are required to retain it for a specified period for valid legal or operational reasons.
Data Sharing & Your Rights as a User
Sharing with Third Parties
Ct200h does not sell or rent user personal information to third parties for marketing purposes. We do, however, share necessary information with service providers involved in platform operations — such as payment processors and technical service providers — to fulfil services requested by users. These third parties are bound by confidentiality agreements and are only permitted to use shared information for the specified purpose.
User Rights Over Personal Data
As a ct200h user, you have rights over your personal data. You may access the information we hold about you, request corrections to inaccurate data, and in certain circumstances, request deletion of your account and associated data. To submit any personal data rights request, please contact our team by email at [email protected].
Changes to the Privacy Policy
Ct200h reserves the right to update this Privacy Policy from time to time. Users will be notified of material changes via in-platform notifications or email. The effective date at the top of this document will be updated whenever changes are made. Continued use of the platform following any changes constitutes acceptance of the updated policy.
Have Questions About Your Data Privacy?
If you have any questions about how ct200h handles your personal data, or wish to submit a data rights request, our support team can be reached by email at [email protected]. For general enquiries, you may also refer to our FAQ section.
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